stakeholder Casino & Sportsbook Service Notice

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. This legal notice explains the conditions under which stakeholder operates, who can access our platform, and what your responsibilities are as a user.

We at stakeholder operate as an online gaming and sportsbook platform. We provide football betting (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Our platform processes deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank Virtual Accounts (mobile banking, local payment, online payment, e-wallet). Access to our service is restricted by jurisdiction — users are responsible for verifying that access and use comply with the laws of their own location.

Read this notice carefully before creating an account on stakeholder. It covers service availability, eligibility, your legal responsibilities, and how to contact us with legal inquiries.

Service Availability and Jurisdiction Restrictions

We do not offer our services in jurisdictions where online wagering is prohibited. The availability of stakeholder depends on the laws of your country, region, and locality. Before you access our platform, you must confirm that online gaming and sports betting are legal where you are located.

Our system checks your approximate location (country level) during account creation and login. If you attempt to access stakeholder from a jurisdiction where our services are restricted, you may be blocked from creating an account or logging in. If you access stakeholder from outside a supported region, we reserve the right to suspend your account and return any funds to your registered payment method.

stakeholder operates in selected jurisdictions in Southeast Asia and beyond. We expand and contract our service areas as local regulations change. Check our platform regularly or contact support to confirm whether our services are available in your location.

Account Eligibility and User Responsibilities

To open an account on stakeholder, you must be of legal age in your jurisdiction and eligible to participate in online gaming. Most jurisdictions set this age at eighteen years or older — you are responsible for confirming the legal age requirement in your own location. By creating an account, you represent that you meet your jurisdiction's eligibility requirements.

When you register on stakeholder, we conduct Know Your Customer (KYC) verification. We ask for your email, full name, date of birth, national ID number, and a photo of your ID document. We use this information to confirm your identity and verify that you are not on any gaming exclusion lists. If your identity cannot be verified or if you provide false information, we will close your account and forfeit any funds.

You are solely responsible for ensuring that your use of stakeholder complies with all laws and regulations in your jurisdiction. This includes any licensing requirements, tax obligations, and gambling regulations that may apply to you. We are not responsible for any legal consequences that arise from your violation of local law.

Prohibited Use and Account Termination

We prohibit the following activities on stakeholder:

• Creating accounts in restricted jurisdictions or using VPN services to mask your location
• Using false identity information or ID documents
• Placing bets using automated tools, bots, or scripts
• Exploiting system vulnerabilities or bugs
• Engaging in fraud, collusion, or match-fixing
• Creating multiple accounts to circumvent limits or bonuses
• Using our platform for money laundering or illegal activity

If we detect any prohibited activity, we reserve the right to suspend or terminate your account immediately. We will forfeit any funds in your account and may report the matter to relevant authorities. We may also refuse to return your funds if we suspect illegal activity.

Data Protection and Privacy

We handle your personal data in accordance with our privacy policy, which is available on our platform. Your Know Your Customer information (ID number, ID photo, full name, date of birth) is encrypted and stored securely. We do not sell your data to third parties. We share your information only with payment processors, regulatory authorities, and service providers necessary to operate our platform.

Your transaction history (deposits, withdrawals, game activity) is retained for compliance with financial regulations. You can access your history anytime through your stakeholder account. We comply with data protection laws in every jurisdiction where we operate.

Liability and Dispute Resolution

We provide stakeholder on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or completely secure. We are not liable for any loss or damage arising from your use of stakeholder, including technical failures, unauthorized access, or incorrect game results caused by system errors beyond our control.

If you have a dispute with stakeholder — regarding a game result, payment issue, or account suspension — contact our support team through the Help section in your account. We investigate disputes and respond within a standard business window. If we cannot resolve your dispute to your satisfaction, we may offer mediation or refer the matter to an independent arbitrator.

Any legal proceedings arising from your use of stakeholder must be brought in the jurisdiction where stakeholder operates. You agree to submit to the jurisdiction and venue of the courts in that location.

Changes to This Notice

We may update this legal notice at any time. We notify you of material changes via email or in-app notification. Your continued use of stakeholder after notification constitutes acceptance of the updated notice. If you do not agree with any change, you may close your account.

This notice is governed by the laws of the jurisdiction where stakeholder operates. In case of conflict between this notice and local law, local law prevails.

Contact for Legal Inquiries

If you have legal questions about stakeholder, our operations, our compliance with local regulations, or any other legal matter, contact our support team. Tap the Help icon in your stakeholder account on your Android device or iOS browser. Describe your legal inquiry, and we will respond in English or Indonesian within 2 business days.

For urgent legal matters or formal legal inquiries from regulators, you may also reach out through our official contact channels listed in your account Help section. We maintain correspondence with legal representatives, regulatory bodies, and law enforcement as required by local jurisdiction.

Final Reminders

Your use of stakeholder is conditional on your acceptance of this legal notice, our Terms & Conditions, and our Privacy Policy. We operate transparently and in compliance with the laws of the jurisdictions where we provide service. We do not operate in jurisdictions where online wagering is prohibited.

If you access stakeholder from Jakarta, Surabaya, Bandung, Medan, or any other location, you confirm that you have verified the legality of online gaming in your jurisdiction and that you meet all local eligibility requirements. You are responsible for your own compliance with local law.

We remain committed to fair play, secure transactions, and transparent operations. Our payment methods (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank Virtual Accounts) are processed securely, and your account data is encrypted and protected. If you have any questions about this notice or our legal obligations, our support team is available to help.